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FS#7946 — FS#11821 — Modems

Attached to Project— ADSL / SDSL
Incident
Backend / Core
CLOSED
100%
There is an exceptional delay on our supplier.
An emergency delivery is previewed for this Saturday. Modems shipments will resume on Monday, October 20th.

Billing starts after the modems shipping.
We apologize for the inconvenience.
Date:  Friday, 07 November 2014, 16:16PM
Reason for closing:  Done
Comment by OVH - Friday, 07 November 2014, 16:16PM

First delivery of 70% of modems in waiting, has arrived. It is being provisioning and will be sent on Monday 20 and tomorrow. White label orders will be given priority.
A second shipment will arrive by tomorrow.


Comment by OVH - Friday, 07 November 2014, 16:16PM

There is no more delay in modem shipments.
A new shipment is in transit. ETA: Wednesday.
The incident is resolved.