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FS#6315 — FS#10215 — Programmable key

Attached to Project— VoIP
Incident
MGCP phones
CLOSED
100%
Following several problems reported to the support on an issue with the softkeys on LG, we investigate to detect the source of a potential problem.
Date:  Thursday, 13 February 2014, 22:35PM
Reason for closing:  Done
Comment by OVH - Wednesday, 12 February 2014, 17:30PM

We've identified the source of the issue.

In some cases, the update was launched too early, which de-configured some keys.

The issue is now fixed.

We monitor the situation to make sure that everything is now fixed.