OVHcloud Web Hosting Status
Current status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
FS#9293 — mail not visible webmail
Scheduled Maintenance
Report for Web Cloud
Completed
Emails are not currently visible via webmail, an intervention is underway.
Update(s):
Date: 2013-09-12 00:55:52 UTC
Here are the details of progress for the isolated cases, by filerz:
filerz 304 - 100%
filerz 125 - 100%
filerz 126 - 100%
filerz 79 - 95%
We will keep monitoring the process tonight.
Date: 2013-09-11 16:13:22 UTC
Here are the details of progress for the isolated cases, by filerz:
filerz 304 - 100%
filerz 125 - 100%
filerz 126 - 100%
filerz 79 - 85%
Date: 2013-09-11 11:50:57 UTC
Here are the details of progress for the isolated cases, by filerz:
filerz 304 - 100%
filerz 125 - 50%
filerz 126 - 95%
filerz 79 - 28%
In some cases, the sender of the email to an affected account may receive a \"bounce\" message,
indicating that the email has not reached the addressee.
Date: 2013-09-11 09:20:53 UTC
The restoration robots completed their work yesterday evening.
We then launched a second repetition, aiming to determine
whether isolated cases cases were still present on the infrastructure.
We are dealing with these isolated cases since this morning.
The operation requires a few more hours for the domains affected.
Date: 2013-09-11 06:56:02 UTC
Now, we are not noticing any dysfunction.
Date: 2013-09-10 17:02:43 UTC
80% of domains have been restored.
Date: 2013-09-10 15:17:33 UTC
We just reached 70%.
Date: 2013-09-10 13:13:21 UTC
The intervention is still in progress, 50% of domains have been restored.
Date: 2013-09-10 10:25:34 UTC
Given the current state of play, we estimate another 5hrs of work for our robots
to restore all accounts.
Date: 2013-09-10 09:49:15 UTC
During the resynchronisation, operations on mail accounts launched from the manager were slowed down.
Date: 2013-09-10 08:59:44 UTC
We have the found the the cause of the display problem.
Around 5000 domains are affected..
There is no loss of email.
We are correcting the mapping between emails and the filerz.
The situation is being rectified little by little for all domains,
and it should be finished with 2 hours.
Date: 2013-09-10 08:49:52 UTC
The filerz affected by the issue are as follows: filerz126, filerz125, filerz79, filerz304
Update(s):
Date: 2013-09-12 00:55:52 UTC
Here are the details of progress for the isolated cases, by filerz:
filerz 304 - 100%
filerz 125 - 100%
filerz 126 - 100%
filerz 79 - 95%
We will keep monitoring the process tonight.
Date: 2013-09-11 16:13:22 UTC
Here are the details of progress for the isolated cases, by filerz:
filerz 304 - 100%
filerz 125 - 100%
filerz 126 - 100%
filerz 79 - 85%
Date: 2013-09-11 11:50:57 UTC
Here are the details of progress for the isolated cases, by filerz:
filerz 304 - 100%
filerz 125 - 50%
filerz 126 - 95%
filerz 79 - 28%
In some cases, the sender of the email to an affected account may receive a \"bounce\" message,
indicating that the email has not reached the addressee.
Date: 2013-09-11 09:20:53 UTC
The restoration robots completed their work yesterday evening.
We then launched a second repetition, aiming to determine
whether isolated cases cases were still present on the infrastructure.
We are dealing with these isolated cases since this morning.
The operation requires a few more hours for the domains affected.
Date: 2013-09-11 06:56:02 UTC
Now, we are not noticing any dysfunction.
Date: 2013-09-10 17:02:43 UTC
80% of domains have been restored.
Date: 2013-09-10 15:17:33 UTC
We just reached 70%.
Date: 2013-09-10 13:13:21 UTC
The intervention is still in progress, 50% of domains have been restored.
Date: 2013-09-10 10:25:34 UTC
Given the current state of play, we estimate another 5hrs of work for our robots
to restore all accounts.
Date: 2013-09-10 09:49:15 UTC
During the resynchronisation, operations on mail accounts launched from the manager were slowed down.
Date: 2013-09-10 08:59:44 UTC
We have the found the the cause of the display problem.
Around 5000 domains are affected..
There is no loss of email.
We are correcting the mapping between emails and the filerz.
The situation is being rectified little by little for all domains,
and it should be finished with 2 hours.
Date: 2013-09-10 08:49:52 UTC
The filerz affected by the issue are as follows: filerz126, filerz125, filerz79, filerz304