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FS#4885 — FS#8815 — Urchin Logs

Attached to Project— Hosting
Incident
all
CLOSED
100%
There is some slowing down in the urchin stats calculations.
We are intervening.
Date:  Wednesday, 31 July 2013, 13:49PM
Reason for closing:  Done
Comment by OVH - Monday, 17 June 2013, 12:29PM

The slowing down is affecting domain names that commence with the following letters:

1 a e g h j k p q v y z


Comment by OVH - Monday, 17 June 2013, 12:32PM

We have halted stats calculations for domains commencing with these letters
The situation should be back to normal by the end of the week.


Comment by OVH - Tuesday, 25 June 2013, 01:19AM

Fixing the issue was a bit delayed, the router will get back to normal within this week.


Comment by OVH - Monday, 01 July 2013, 10:23AM

We are still waiting to be able to resolve this problem definitivement. It should be back to normal by the end of the week.


Comment by OVH - Tuesday, 02 July 2013, 01:48AM

Statistic calculation in July 2013 will start from tonight.
In the upcoming days, we will relaunch the statistic calculations for June 2013.
Meanwhile, we will have to reset the history from October 2012 to May 2013. This operation takes several days.


Comment by OVH - Thursday, 04 July 2013, 16:28PM

Calculations for July 2013 are correct every day.

Calculations for June are being processed. All domains should be done within a few days.

Access to Urchin6 will be possible shortly. All domain statistics will be available in a few days.


Comment by OVH - Friday, 12 July 2013, 15:33PM

Stats calculations for June 2013 for domains commencing with a, e, g and p are taking more time than expected, and are still in progress.
For all other domains, stats for June 2013 have been calculated.

For the insertion of stats from October 2012 to May 2013, the operation is in progress but will take several days.

July 2013 stats are being calculated correctly and will continue over the coming days.


Comment by OVH - Friday, 26 July 2013, 10:36AM

All the stats for June 2013 have been recalculated.

Stats from October 2012 to May 2013 are being transferred.