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FS#4816 — FS#8747 — Disruption in fax campaign service

Attached to Project— VoIP
Incident
Backend / Core
CLOSED
100%
Following a fax job scheduler failure on two redundant servers, the fax campaign service underwent 2 severe disruptions; Friday morning and this morning between 8am and 11am. This bug has not triggered an alarm and is no longer detectable, following the feedback of our support team. Deployment of a patch and some additional sensors is in progress, so as to avoid a repeat of this scenario in the future.
Date:  Tuesday, 04 June 2013, 14:09PM
Reason for closing:  Done