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FS#4409 — FS#8346 — VPS 2013 Cloud - Robots

Attached to Project— VPS
Incident
Infrastructure
CLOSED
100%
Abnormality was detected on the vcenter managing cloud vps.
Therefore, we will cut temporarily the robots in order to be able to diagnose the problem.



Date:  Tuesday, 02 April 2013, 15:32PM
Reason for closing:  Done
Comment by OVH - Saturday, 30 March 2013, 00:52AM

We have had a problem with the vcenter, thus, we had to reboot it.
Once this is done, the DRS setting weren't complete on some hosts, then we were obliged to reboot these hosts.

Now we have the vcenter and the vcloud up, and we can replay the first tasks successfully !


Comment by OVH - Saturday, 30 March 2013, 00:56AM

Tasks are being treated, we will catch up the delay soon.
Delivering the classic vps is reopened now, as we are not noticing any issue on the infrastructure.
However, we will suspend temporarily delivering cloud vps, we prefer playing security and keep an eye on the infrastructure.


Comment by OVH - Saturday, 30 March 2013, 23:17PM

We encountered again the same problem.
We are trying to fix it.


Comment by OVH - Saturday, 30 March 2013, 23:18PM

We changed the server configuration managing the infrastructure.
We noticed more delay in management tasks under execution.


Comment by OVH - Tuesday, 02 April 2013, 01:42AM

We have detected a dozen of maintenance tasks which are in a blocked status.
We are diagnosing the orgin of the problem.
Except for this tasks, we are not noticing any particular issues on running current tasks.


Comment by OVH - Tuesday, 02 April 2013, 15:32PM

Tasks on error are all fixed, we don't notice more errors till today.