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FS#4305 — FS#8239 — BT VoIP

Attached to Project— VoIP
Incident
Backend / Core
CLOSED
100%
We have an incident in the rack in London. Incoming calls from the BT network are impacted.

We investigate.
Date:  Friday, 15 March 2013, 07:56AM
Reason for closing:  Done
Comment by OVH - Wednesday, 13 March 2013, 13:31PM

The link to the interconection is down:

5w6d: %LINK-3-UPDOWN: Interface GigabitEthernet0/48, changed state to down


Comment by OVH - Thursday, 14 March 2013, 07:38AM

The interconnection switch is off. We will replace it as soon as possible


Comment by OVH - Thursday, 14 March 2013, 11:40AM

The technician is going to site to change the faulty equipment.


Comment by OVH - Thursday, 14 March 2013, 22:23PM

The equipment has been replaced. Interconnections are again available.
Incoming calls are properly routed.