Customer Service Status - FS#7863 — Automatic renewal of your services

OVHcloud Customer Services Status

Current status

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Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

FS#7863 — Automatic renewal of your services

Incident Report for Customer Service

Resolved

Following the transition to the year 2013, the month of January was shortened by our renewal robots.
Your services have been renewed earlier than planned for the month of January.

This caused an early renewal of certain services, generating an email and an arbitrary debit date .

Our team has identified and fixed the problem for months and years to come.
Future automatic renewals will be correct.

Update(s):

Date: 2013-01-09 14:30:20 UTC
Fixed.

Posted Jan 07, 2013 - 12:27 UTC