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FS#275 — FS#4359 — TELIA Madrid

Attached to Project— Network
Incident
Whole Network
CLOSED
100%
We have an incident on the physical interco link with Telia on Madrid. We interrupt the traffic for the moment.


Date:  Friday, 16 July 2010, 10:54AM
Reason for closing:  Done
Comment by OVH - Friday, 09 July 2010, 17:33PM

We have too much attenuation on the interco with Telia (-18.6dBm of received power), which induces errors on the link. After a day of investigation, it appears that the problem does not come from the cabling on Espanix. We are therefore working with Telia to improve the quality of the optical signal on Telia's upstream part.


Comment by OVH - Friday, 16 July 2010, 10:51AM

We've been in contact with the engineer who was on site. He found a dirty fibre and have cleaned it. He reported an improvement of ~8db which seams to be on par with your results.

The problem is fixed..


Comment by OVH - Friday, 16 July 2010, 10:54AM

Traffic has been re-put on Madrid to ONO.

http://smokeping.ovh.net/ovh-server-statistics/show.cgi?target=PING.AS6739