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FS#255 — FS#4339 — Lille Euratechnology

Attached to Project— Network
Incident
Whole Network
CLOSED
100%
Our equipment on the scene is off-line. We are looking for the reason of the problem.
Date:  Tuesday, 28 September 2010, 19:14PM
Reason for closing:  Done
Comment by OVH - Saturday, 03 July 2010, 17:05PM

A tech is in his way for the site. Much information is to follow.


Comment by OVH - Saturday, 03 July 2010, 17:06PM

The tech is on the scene for the diags. It is a hardware pb on the router.


Comment by OVH - Saturday, 03 July 2010, 17:08PM

The card #1 is out of service and seems to be behind the crashing of the whole chassis. We have restarted the router on the card #2 only. The service is now recovered. We will organise the replacement of the failing card with a spare.