rssLink RSS for all categories
 
icon_red
icon_green
icon_red
icon_red
icon_blue
icon_green
icon_green
icon_red
icon_red
icon_red
icon_orange
icon_green
icon_green
icon_green
icon_green
icon_blue
icon_red
icon_orange
icon_red
icon_red
icon_red
icon_red
icon_green
icon_red
icon_red
icon_red
icon_red
icon_orange
icon_green
 

FS#15354 — BACKBONE US

Attached to Project— Network
Incident
Whole Network
CLOSED
100%
We lost 2 fibers between ASH and BHS and 1 fiber between NWK and ASH.
Our optical team manage to bring back the fibers online, we are currently analyzing to find the root cause of this incident.

Date:  Thursday, 24 May 2018, 11:25AM
Reason for closing:  Done
Comment by OVH - Monday, 21 May 2018, 14:07PM

There was an event between 2 amplifier sites on our darkfiber NWK<>ASH.
We lost 10dB on this span.

We are contacting the fiber provider to correct this loss.

Circuit are up and running.


Comment by OVH - Wednesday, 23 May 2018, 06:47AM

The fiber provider will troubleshoot and fix the loss the 23 of May between 02h00 and 06h00 (Local time)


Comment by OVH - Thursday, 24 May 2018, 11:24AM

The problem of loss was corrected by the provider this morning.