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FS#12620 — FS#17325 — BHS <> NWK

Attached to Project— Network
Incident
Backbone US
CLOSED
100%
We experienced a hard down between our datacenter in Beauharnois and our POP in Newark from 3:30am to 4:30 EDT.
During the incident, the traffic was passing through our 10G links.

We are currently looking for the root cause.
Date:  Saturday, 02 April 2016, 23:11PM
Reason for closing:  Done
Comment by OVH - Saturday, 02 April 2016, 11:18AM

There was a fiber cut between Chesterfield and Schroon Lake.
We are waiting for more information from our fiber provider.


Comment by OVH - Saturday, 02 April 2016, 23:11PM

Our provider did a planned work and we were not informed.
We'll work with him to improve the process.