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FS#121 — FS#4187 — th2-1-6k

Attached to Project— Network
Incident
Whole Network
CLOSED
100%
One of the cards of the th2-1-6k router is not functioning correctly.
We cut off the 10G ports of this card.

During this (15:55:58/16:46:04), the traffic which is
going through this card was impacted (Free/Neuf/gsw-2-6k/p19-2-6k).
Date:  Wednesday, 26 May 2010, 14:10PM
Reason for closing:  Done
Comment by OVH - Wednesday, 26 May 2010, 13:53PM

There is no error message on the router. We found
the origin of the problem since we have already had this before:
http://travaux.ovh.com/?do=details&id=2809
However, in this case, there is no error message.

It is not FIB as in here:
http://travaux.ovh.com/?do=details&id=3730
http://travaux.ovh.com/?do=details&id=3406


Comment by OVH - Wednesday, 26 May 2010, 14:01PM

http://travaux.ovh.com/?do=details&id=2809
was registered on January 24, 2009
The serial number of the card 7 was not modified. Thus, it is likely that this this
is the same problem (occurring every 14 months...).


Comment by OVH - Wednesday, 26 May 2010, 14:08PM

We re-tested it and it is ok (according to the internal diag of the router).
We put it back in use. It seems to be functional, it is routing and responding
to pings... Still, we will change it with a spare...


Comment by OVH - Wednesday, 26 May 2010, 14:10PM

We have just re-tested the card in another chassis
and it shows the error.

.May 26 12:05:08 GMT: %DIAG-SP-3-MINOR: Module 3: Online Diagnostics detected a Minor Error. Please use 'show diagnostic result <target>' to see test results.
.May 26 12:05:08 GMT: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 3: TestLoopback failed on port(s) 2