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FS#10674 — FS#14541 — rbx-g5-a9

Attached to Project— Network
Incident
Roubaix
CLOSED
100%
One of rbx linecard-g5-A9 carrying multiple devices to reboot, is causing the unavailability of certain equipment vrack cc.

1718918: LC / 0/5 / CPU0: Aug 30 10:00:01 UTC: pfm_node_lc [287]:% NP-PLATFORM-0-NON_RECOVERABLE_SOFT_ERROR: Set | prm_server_ty [168018] | Network Processor Unit (0x1008005) | A non- soft recoverable error is detected NP5 has-been. The linecard Will Be rebooted.
1718919: LC / 0/5 / CPU0: Aug 30 10:00:01 UTC: pfm_node_lc [287]:% PLATFORM-PFM-0-CARD_RESET_REQ: pfm_dev_sm_perform_recovery_action, Card reset requested by: Process ID: 168018 (prm_server_ty) Fault Sev : 0 Target node: 0/5 / CPU0, COMPID: 0x1f, Device Handle: 0x1008005, CondID: 1034, Fault Reason: A non-recoverable error has-been soft NP5 is detected. The linecard Will Be rebooted.

Everything is back to normal after the reboot of the linecard, we investigate with Cisco.
Date: Sunday, August 30th 2015, 12:41 PM
Date:  Monday, 31 August 2015, 15:25PM
Reason for closing:  Done